Enquiry Support
Understanding questions and providing clear and relevant information.
Akshatha
Enquiries, Follow-up & Student CareAK
Customer Relationship ExecutiveEther Infotech, Coimbatore
Professional Profile
Akshatha communicates with students, prospective learners and customers to provide clear information about Ether Infotech's courses, internships and training programs. The role focuses on enquiry handling, follow-up and maintaining positive relationships throughout the learner journey.
Core Expertise
Customer Support
Communication
Student Interaction
Follow-up
Relationship Management
Problem Solving
AK
Contribution at Ether Infotech
- Handles student and customer enquiries
- Provides course and internship information
- Understands learner requirements
- Follows up with prospective students
- Supports admission communication
- Maintains customer relationships
- Collects feedback
- Coordinates with internal teams when required
Key Responsibilities
Student Communication
Keeping learners informed about courses, internships and training options.
Follow-up Management
Maintaining timely communication with interested students.
Relationship Management
Building positive and professional relationships with students and customers.
Feedback & Support
Understanding student experiences and communicating relevant feedback to the team.
Professional Approach
Focused on providing clear, friendly and timely communication while creating a positive experience for every student and customer.